A copyright claim can sometimes be made incorrectly against a video for several reasons:
- YouTube’s Content ID system identifies a similar track and files a claim on that content owners’ behalf.
- The video was saved as a 'Private' draft during upload, preventing our VOUCH software from acting.
- The channel ID listed on the EULA is not the same as the one to which the video was uploaded - this will cause VOUCH to declare the license invalid as it doesn’t recognise the channel.
So let's get you sorted! First things first...
- Only just uploaded your video? At the point of uploading your video to YouTube, don’t worry if you see a 'Copyright Claim Found' warning... this is normal!!
The majority of claims in YouTube Studio will automatically be cleared within 30 minutes by our VOUCH software.
- Please also double check you've uploaded your video as 'Unlisted' and included the correct music attribution in your video description.
- YouTube Studio will update once this has been resolved, and you'll also receive an email notification from us.
If you're still experiencing issues after 30 minutes (or have an incorrect copyright claim), please DO NOT dispute it! It's quicker and easier for us to help if you haven't disputed the claim.
Simply follow these steps and we'll resolve the claim:
- Visit your My Account > Videos section by clicking here.
- Find the affected video and submit a request to clear the claim.
- We'll begin work in the background to clear the claim, and notify you once it's complete.
- Turn around time is up to 4 hours on a weekday, and 48 hours at the weekend.
- Your claim in YouTube Studio will update once this has been resolved, and you'll also receive an email notification from us.
If you're using a track from Universal Music Group (UMG) and have received a copyright claim, please click here for more information.